Contact Us

Need to get in touch with the Gracie Moon team? See our contact details below.

Address

19 Waterside, 
Silver Street,
Fairburn,
WF11 9GY

Contact Us

If you want to get in touch with us about a product or an order it’s best to just email us directly at [email protected] and we’ll get back to you as soon as possible.

If you want a quicker answer, then we’re always monitoring our social pages, and you can find links to those below.

Wax Melt Love Heart Burning

FREQUENTLY ASKED QUESTIONS

MY ORDER HASN'T ARRIVED, WHAT DO I DO?

In the very rare case that it happens, please contact us through our email address, [email protected] and we’ll try make arrangements to sort the issue.

ARE YOUR WAX MELTS SAFE, WHAT ARE THEY MADE OF?

This is a question we get asked a lot and yes, our wax melts are completely safe. There made of soy and all the ingredients we use are natural.

I'M A WHOLESELLER, WHAT'S THE BEST WAY OF GETTING IN TOUCH?

You might be looking for an actual contact number and we appreciate that, the reason that it isn’t on here is simply the amount of spam calls that come from it. If you email us, we can provide a number to talk in more depth.

HOW DO YOU MAKE YOUR WAX MELTS?

We actually get asked this quite a bit too! Our exact method of making our wax melts is a secret…. Sorry!